 Mission
Statement
How
We Do It
Why
We Do It
Benefits/Values
Risk
Management
About
the Principal
Kind Remarks
|
ABOUT US
Mission Statement
Siebens PCC strengthens communication among
patients, families, and the health care providers. We focus on the
care of older patients, especially those with disabilities. The goals
of this work include easier, more enjoyable, and more efficient
communication for patients and health care providers. The associated
improved health-related decisions contribute toward better outcomes
and friendlier, safer, more timely, and, sometimes, less costly,
patient care.
How We Do It
From over a quarter of a century of frontline clinical experience in
rehabilitation and geriatrics, we’ve become familiar with good
practices that improve communication, especially when patients have
multiple concerns and problems. Our approach includes initial
assessments on communication. We focus on processes that help
patients, and/or families, and health care providers organize the
care. We also participate in research with colleagues to test our
approaches and continuously improve what we do. Please see
Kind Remarks
about our work.
Why We Do
What We Do
From our own experiences, problems in communication frequently occur
within health care delivery. Patients and families are frustrated.
Physicians, nurses, and other health care providers can feel
beleaguered and burdened. Overall, communication problems can lead
to confusion, fears, and poor decisions. Our collaborative help makes
healthcare a more healing, enjoyable service to both provide and
receive.
Benefits/Values Provided by our Firm
-
Quicker understanding of entire context of patients’ problems
-
Better clinical decision-making
-
Saving time in patient data gathering
-
More enjoyable patient-provider
interactions
-
Increased patient satisfaction through
better interactions
-
Decreased patient phone calls back to
clinical practices or hospital units
-
Decreased chances for medical errors
through simplified and standard approaches
-
Increased provider sense of professional
accomplishment and success
-
Creative achievement of accreditation
standards for patient education and communication
-
Easier care coordination by a team,
saving time, money, and frustration
Risk Management
We adhere to the following practices to provide you with the best
service possible:
-
Maintain medical licenses and
memberships in professional rehabilitation and geriatric
medicine organizations
-
Abide by ethical business practices and
the Code of Conduct of the American Academy of Physical Medicine
and Rehabilitation
-
Provision of services through written
letters of agreements and contracts
-
Providing clients with frequent and
timely progress reports
-
Close communication with clients to
quickly resolve any issues
About the Principal
Hilary Siebens MD is
passionate about improving the medical care of older
adults, including those with disabilities. With over a quarter
century of
direct patient care in all care settings and experiences in
research,
teaching, administration, and quality improvement, she understands
where
problems can arise in patient care communication. Through collaborative and
detail-oriented team problem solving, she helps health care
providers find
practical solutions to make communication more efficient, enjoyable,
and
productive – all leading to better outcomes.
|
